Privacy Policy

How Seedance 2.0 collects, uses, stores, and protects personal data on seeddance2ai.com

2026/04/08

Introduction

This Privacy Policy explains how Seedance 2.0 ("Seedance 2.0," "we," "us," or "our") collects, uses, and protects information when you access seeddance2ai.com and related services.

Seedance 2.0 provides an AI video generation platform that lets users create videos from prompts, reference images, and related creative inputs.

Last Updated: April 8, 2026

Information We Collect

Account and Contact Information

When you create an account, contact support, or purchase a plan, we may collect:

  • Name
  • Email address
  • Account identifiers
  • Billing and subscription records

Product Usage Information

When you use Seedance 2.0, we may collect:

  • Text prompts and creative instructions
  • Uploaded images, reference media, and related files
  • Generated videos and generation metadata
  • Device, browser, IP address, and approximate location
  • Product usage logs, diagnostics, and error reports

Payment Information

Payments are processed by third-party payment providers such as Stripe. We do not store full payment card numbers on our own servers.

How We Use Information

We use collected information to:

  • Provide and maintain Seedance 2.0
  • Process subscriptions, credits, and payments
  • Generate videos and return results to users
  • Prevent abuse, fraud, and security incidents
  • Improve product quality, reliability, and performance
  • Respond to support requests and account questions
  • Send essential transactional communications
  • Comply with legal obligations

AI Processing and User Content

Seedance 2.0 processes prompts, uploaded files, and related metadata in order to generate videos.

  • Content may be processed by trusted infrastructure, storage, and AI service providers
  • We do not use your content to train third-party foundation models unless we explicitly state otherwise and obtain any consent required by law
  • Generated outputs and uploaded assets may be stored so they can be delivered, displayed in your account, or downloaded later

Cookies and Analytics

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember preferences
  • Measure site performance and product usage
  • Improve reliability and user experience

You can control cookies through your browser settings, but disabling them may limit parts of the service.

Depending on your location, we may process personal data based on:

  • Performance of a contract
  • Legitimate interests in operating and securing the service
  • Consent, where required
  • Compliance with legal obligations

You may have rights to access, correct, delete, export, or restrict the processing of your personal data. To make a privacy request, contact us at support@seeddance2ai.com.

Data Retention

We keep personal data only as long as necessary for the purposes described in this policy, including:

  • Operating your account
  • Providing generated content and purchase history
  • Meeting legal, tax, and fraud-prevention requirements
  • Resolving disputes and enforcing agreements

Retention periods may vary depending on account status, support needs, and legal requirements.

Sharing of Information

We may share information with service providers that help us operate Seedance 2.0, including providers for:

  • Hosting and content delivery
  • AI inference and media processing
  • Analytics and monitoring
  • Email delivery
  • Billing and payments

We may also disclose information when reasonably necessary to comply with law, protect users, investigate abuse, or enforce our terms.

We do not sell personal information for money.

International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

Children's Privacy

Seedance 2.0 is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Security

We use reasonable technical and organizational measures to protect information, including secure transport, access controls, and operational monitoring. No system can be guaranteed to be completely secure.

Third-Party Services

Seedance 2.0 may link to or rely on third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Material updates will be reflected on this page by changing the "Last Updated" date.

Contact

For privacy questions or requests, contact:

This Privacy Policy is effective as of April 8, 2026.